**Message from the Ideal Loft Ladder Directors**
We can confirm from today we are running a full service with all teams back on the road.
In order to maintain the safety of our colleagues and customers we are still following the below:
As a local and responsible business, we are taking every precaution to look after our customers and staff at this time, and are following the Government advice every step of the way.
The guidance we refer to is:
Work carried out in people’s homes, for example by tradespeople carrying out repairs and maintenance, can continue, provided that the tradesperson is well and has no symptoms.
Again, it will be important to ensure that Public Health England guidelines, including maintaining a two-metre distance from any household occupants, are followed to ensure everyone’s safety.
For our engineers this means washing hands with soap and hot water regularly and sanitising their desk/work area, door handles, phones, steering wheels & driving controls, etc., daily using the bleach spray and paper roll provided.
Where possible we will ensure a 2m distance is always followed to ensure the safety of our team and our customers.
Customers will receive a text message confirming that the fitters are on their way to the property at least 20 minutes before arrival. This allows you to prepare the property and keep a safe distance.https://www.gov.uk/government/speeches/pm-address-to-the-nation-on-coronavirus-10-may-2020
We want to thank our current and future customers for the ongoing support.
Benjamin Powling and James Green - Ideal Loft Ladders
In our commitment to improving mental health across the UK, we are donating 5% of all purchases over £1000 to Mind UK. Your contribution will go towards improving the reach of Mind UK in supporting the mental health of people of all ages.